Shipping Policy

At Rudvan, we are committed to delivering a smooth and reliable shopping experience. Efficient shipping and transparent communication are at the heart of our service promise. Please review our shipping and delivery policy below.

🤝 Collaboration with Reputable Partners

Rudvan works with trusted courier and logistics partners to ensure safe and timely delivery of all orders. However, we are not responsible for delays caused due to incomplete, incorrect, or inaccurate shipping details provided by the customer. In such cases, if reshipment is required, the customer will be responsible for applicable reshipping charges and penalties.

⏱️ Delivery Timeframes

We aim to deliver all orders within 4–6 working days from the date of shipment. Orders are dispatched through reliable courier services and delivered directly to your doorstep.

📍 Shipping Address Accuracy

To avoid delivery issues, please ensure:

  • Your shipping address is complete and accurate, including postal/ZIP codes

  • Your billing address matches your payment method

  • The shipping address entered is the correct delivery location

🚚 Shipping Charges for Returns

In cases of size-related issues or dissatisfaction due to personal preference, customers will be responsible for both outbound and return shipping charges.

🛵 Our Preferred Courier Partners

Rudvan collaborates with leading courier companies such as Delhivery, Xpressbees, Ecom Express, Blue Dart, and DTDC to ensure efficient delivery. For metro and tier-1 cities, deliveries are typically completed within 48–72 hours after dispatch.

📦 Alternate Shipping & Bulk Orders

For bulk purchases or special shipping requirements, please contact us at:
📧 rudvan.india@gmail.com
We’ll be happy to provide customized shipping solutions and quotes.

📤 Split Shipments

Orders containing multiple items may be shipped separately depending on product availability and warehouse locations.

🏷️ Product Origin

All Rudvan products are shipped from India.

❌ No Refunds for Shipping Delays

Refunds, returns, or replacements will not be provided solely due to shipping delays. However, in certain cases, store credit may be offered at our discretion.

📢 Delay Notification

In the event of stock unavailability or unforeseen issues, customers will be notified via email at the earliest.

⌛ Shipment Time Disclaimer

Estimated delivery timelines displayed on the website are indicative and may vary. For order-specific concerns, please contact us with your order number at:
📧 rudvan.india@gmail.com

📦 Transit Risk Coverage

All orders are fully insured during transit at no additional cost. In rare cases of lost shipments, we will reprocess the order. Rudvan is not responsible for loss or damage once delivery is successfully completed.

🔍 Tracking Your Order

Once your order is shipped, you will receive tracking details via email. Please allow up to 24 business hours for tracking updates to become active.

📝 Address Change Requests

To request an address change, please email us at:
📧 rudvan.india@gmail.com
within 24 hours of placing your order.

🚀 Ready to Ship

Explore our “Ready to Ship” collection for faster dispatch and delivery within 4–6 working days.

⏳ Unforeseen Delays

While we strive for timely delivery, unforeseen delays may occur due to external factors. In such cases, Rudvan may offer store credit or a complimentary gift as a goodwill gesture.

🌍 International Orders & Customs

For international shipments, customers are responsible for any customs duties, taxes, or import charges as per their country’s regulations.

📞 Need Help?

For any shipping-related queries or assistance, reach out to us at:
📧 rudvan.india@gmail.com
🌐 www.rudvan.com

Thank you for choosing Rudvan — where timeless style meets dependable service.